Identify and develop emotional intelligence skills.
Identify and develop the emotional intelligence skills crucial to success in leadership, sales, teamwork and customer service. Genos EI is a leading EI tool designed to assess self-awareness, understanding others, personal resilience and influencing ability. It is one of only a handful of internationally recognised emotional intelligence tools and measures specific workplace behaviours.
The Genos EI model
The Genos model of emotional intelligence developed by Dr Ben Palmer and Professor Con Stough at Swinburne University in Australia, involves seven core skills including:
- awareness of others
- emotional reasoning
- inspiring performance
These skills can be used to develop the productive states emotionally intelligent individuals experience to become present, authentic, empathic, expansive, resilient, empowering and centred – and to minimise unproductive states to be less disconnected, insensitive, guarded, limited, temperamental, indifferent and reactive.
Genos EI is used to identify people who will make great leaders and exceptional sales and service professionals. In this context it is recommended for internal talent benchmarking or identification, and is often used to facilitate internal and external hiring decisions.
It’s greatest value is as a framework to assess and develop critical soft skills in leadership, sales, teamwork and customer service. These skills include self-awareness, understanding others, personal resilience, and influencing ability.
Combined with coaching and learning programs to increase how frequently people demonstrate emotionally intelligent behaviour, Genos EI has been shown to deliver significant returns in employee engagement, leadership effectiveness, customer satisfaction and sales revenue.
Genos EI reports
Start using Genos EI
You can start testing now by purchasing a report. You can also book a personal debrief with one of our qualified experts. Ask about volume discounts for large businesses, request sample reports or contact us for advice on integrating Genos EI into your HR and talent initiatives today. Or take your emotional intelligence knowledge and skill to the next level by becoming a certified Genos EI practitioner.